Find out why people are joining our studio. Below you will find answers to many of your unanswered questions; just click link below and answers will display immediately below.
Class Policies
To register for class:
1. Click on “Register for Classes”
2. Sign in using your login name and password
3. Look for the class you want to attend. (You can only register for a class 7 days in advance).
4. To make a reservation, just click on “Reserve Now”
5. On the page that pops up, select “Click here to make a single reservation”
6. Your reservation is now complete!
Solão is now also accepting class reservations and cancellations via text! Please note: Texted reservations and cancellations may not be immediately entered and it is best that members and guests reserve and cancel classes online. We cannot guarantee that you will be entered into a class or your class will be timely canceled when using our text service. The new text number is
773-35-SOLAO or 773-357-6526. You can book classes via your mobile devices.
Yes. Advance online reservations are now required for all classes. In order to reserve a class online, you must have a current membership, punch card or purchase a single class.
Please note that your online reservation is a reservation and does not mean you have actually signed in for the class. You must sign-in as attended at the front desk. Please sign in for classes and reconcile all issues before attending class.
Additionally, because our Cancellation and Absence Policy is strictly being enforced it is very important that everyone sign in prior to beginning any class. If you are attending more than one class on any given day make sure that you sign in before EACH class. We apologize but if you forget to sign-in you will still be charged the absence fee.
All clients must cancel their online reservations at 24 hours prior to their scheduled class.
Phone cancelations made within 24 hours before the class is scheduled to start will not be accepted for any reason.
Upon canceling a class you will receive a cancellation e-mail to confirm that you are no longer in the class. If you do not receive an e-mail it is more than likely your cancelation did not go through and you must cancel again.
If you need to cancel, but do not have access to a computer you may also text our cancellation number which is (773) 35-SOLAO (76526).
Fees and Consequences: All Clients must cancel their reservations at least twenty-four (24) hours prior to their scheduled class. Cancellations made less than twenty-four (24) hours prior to the scheduled class (regardless of the method of cancellation), will be considered a “late cancel” or “no show” and charged accordingly. For each no-show or late cancellation: Guests will be charged the cost of the class; Class Pass holders will be charged one class from their current Class Pass; and Members, Unlimited Class Card holders and all other Clients will be billed $8 per late cancellation and $18 for each no-show. More than 3 late cancellations or no-shows may result in the loss of advanced reservation privileges.
Entrance to all classes closes 10 minutes after the schedule start time. This is for your safety and so that the class is not disrupted. We appreciate your cooperation.
Frequent late cancellations or no-shows may result in the loss of reservation privileges.
You must be 18 years and older to participate in a class. If you are younger than 18 years old a parent or guardian must complete a parental consent form. Policies vary depending on the class. Please check class descriptions for age requirements.
Children under 18 years old are only allowed in the Studio during classes specifically scheduled for children. All children in the waiting area must be accompanied by an adult at all times. Clients are not allowed to attend classes and leave the children unattended.
Memberships can only be assigned to one individual. Memberships are non-transferable, cannot be shared and are non-refundable. Unless otherwise specified in your specific Membership Agreement, memberships only include regular classes. PLEASE NOTE: Members are not relieved of the obligation to make payments agreed to and no deduction will be made because of Member’s failure to use the Studio’s facilities. Dues and fees are for the period stated in the Membership Agreement.
Punch Cards/Class Passes are nontransferable, cannot be shared and are non-refundable. Punch Cards/Class Passes expire within three (3) months of the date of purchase. Please note the expiration date of all Punchcards and Class Passes before purchasing. Once Punch Cards/Class Passes expire, they cannot be reactivated regardless of the amount of punches/classes remaining on the cards. No credits or refunds will be issued. Punch Cards/Class Passes include regular classes only. Specialty classes, enrollment classes, Four (4) week sessions, workshops, seminars and other special events are not included.
Punchcards expire one(1) year from the date of purchase.
Class Passes include regular classes. Specialty classes, enrollment classes, Four (4) week sessions, workshops, seminars and other special events are not included.
Punchcards expire within three (3) months of the date of purchase.
All guests must complete and sign a registration and liability waiver form. Guests must either purchase a Drop-In class, Punch Card/Class Pass, Membership or present a previously issued Guest Pass. If a previously issued Guest Pass is not presented, the guest must pay for the class.
Water, a towel and a friend! You knew we were going to say that last part! :) We'll say it over and over again - Stay hydrated! DRINK water throughout the class. Take a towel break and wipe all of that sweat off. You deserve it! Share your fun and fitness goals with your friends.
It’s a compliment that you have chosen Solão for your fitness needs. It’s an even greater compliment when you refer us to your friends! Members receive either a free class or 10% off their next month membership fee for every three new paying guests, regardless of whether the referred guests purchased a punchcard or membership. Other referral benefits are also available. Please contact the Studio for more information.
Of course not! It doesn’t matter what your height, weight or shoe size is, if you want to dance, be fit and have fun -- this is the place for you!
Give yourself room to move!!! Wear comfortable clothing and shoes. Try as much as you can to wear "breathable" clothing. Clothing that wicks away sweat and moisture is best. Otherwise, typical "workout" clothes are fine. Just make sure they are comfortable. Tennis shoes and sneakers are fine. Shoes that absorb shock are the best.
Not at all! Classes like Zumba, Total Tease and Hip Hop are dance-based fitnes classes, but don't require previous dance experience. All of the steps and basics will be taught to you. Don't worry if you don't get all of the steps. Many times, an hour long class is not enough time to learn all of steps. Just have fun, enjoy the music and keep coming back! And you are always welcome to come to us before or after class. We're happy to show you the moves. You'll be dancing like a pro in no time! If you do have previous dance experience, you'll still have the opportunity to get a good workout and pick up some new dance moves and styling.
Some of our technique or enrollment classes may require previous dance experience, although not necessarily in the particular offered class format. Any class requiring previous experience will list the level of experienced needed in order to participate/enroll in the class. We make our very best effort to accurately label whether our classes are for all levels, beginners, intermediate, or advanced.
No. Most classes are fitness based classes, so taught for individual fitness. Even when we offer specialty dance classes, we will teach you both partner parts.
Generally, the classes are high/low impact classes. We teach modifications of all high impact moves. The best advice we can give you is to go at your own pace! Don't overexert yourself. Listen to your body. Take a break and rejoin the party whenever you are ready! Remember: Taking a breather or short rest gives your muscles time to repair and get new air into your system! We don't want you to injure yourself or feel it's too hard. We want you to enjoy yourself and keep coming back to have fun with us.
Yes. Solao Fitness and Dance Studio is a co-ed facility. Men are allowed to attend all fitness classes except pole dance classes.
